Returns & Exchanges

At Nutshell Stores, we want you to love every piece of your home; if you are not completely satisfied, you can return eligible items within 30 days of delivery for a full refund. Our goal is to ensure your living space feels perfect, so we've made our exchange and return process as seamless as possible.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to send back.

• 2.
  Pack with Care

  Place the items in their original packaging, ensuring all hardware and assembly instructions are included to qualify for a full refund.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned home goods, we will process your refund to your original payment method within 5-7 business days.